Business Development Manager

Are you ready to charter your own career?​
The runway to success in global aviation begins here…

We are looking for a Business Development Manager in our London – Gatwick office, who thrives in a fast-paced environment; and wants to learn and grow with the global Chapman Freeborn Airchartering team!

If you have the skills and ability to succeed in this role we want to hear from you!

​Purpose of the Role

  • To proactively identify, target and secure business opportunities for the products in the region.
  • To build strong, productive relationships with new and existing clients to ensure business objectives are achieved.
  • To generate and manage a portfolio of clients and actively develop new business through initiative including following up on new leads, client recommendations and networking opportunities.
  • To manage, coach and lead the sales executives to target and secure new business opportunities
  • To assist growing the products across the region working in conjunction with brokers and leadership teams in the UK

Key Job Responsibilities

Sales Strategy

  • Responsible for developing the Sales Strategies (for the region) and implementing related business objectives across the region in line with the Head of Sales and Commercial UK, as well as with the UK General Manager.
  • Working in conjunction with COMJ & VIP broker teams to develop with them, region-specific plans in line with the Sales Strategies in place and to support the maintenance of relationships with existing and new clients, as well as suppliers, to generate further business.
  • Monitor progress monthly against Sales Strategy and report to the Head of Sales and Commercial UK, with monthly reports along with any issues or concerns and making recommendations for action where applicable.
  • To report back to the Head of Sales and Commercial UK, on the activities and adherence to the Sales Strategy.


Business Development

  • To proactively identify opportunities to grow the business in the region in new and existing markets to ensure business objectives are met
  • Use initiative to identify new potential areas for business development
  • Keep up to date with competitor activity to identify business opportunities
  • Work towards and in line with all agreed group sales and operations strategies
  • Work in partnership with the local broker departments by providing them with all relevant information and supporting them throughout the brokering process


Client Relationship Management

  • Liaise with clients to identify requirements and source suitable, competitive aircraft charter solutions
  • Cold calling prospect clients to help build on our successful portfolio of existing clients
  • Visiting potential, new and existing customers with a view to generating further business
  • Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty in an industry where client retention is never guaranteed


Key customer, supplier and GSA relationships

  • In line with the agreed Cargo Sales Strategies, to be responsible for the management, sourcing, performance and monitoring of group incentive arrangements with customers, suppliers and GSA relationships on a local and regional level.
  • Generate sales activity for all products for all customers/freight forwarders on a regional and local perspective.
  • Continuously source for new operators/suppliers (carriers) to ensure necessary relationships are built and an increase in active clients is achieved ongoing.



  • Participate in conference calls to ensure effective sharing of information and full awareness of others in the Sales departments and other offices.
  • Implement and manage the utilisation of the company’s CRM system to ensure a solid pipeline of clients are maintained and measured.
  • Keep up to date with activities of other Sales employees and management using the appropriate network of communication.
  • Treat sensitive data with care and in a confidential and professional manner.



  • Lead by example and use a hands-on support approach to local managers and staff.
  • Foster a highly collaborative, commercial approach to inter-company business encouraging greater communication at all levels.
  • Positively communicate agreed strategies to local personnel to ensure local support and successful implementation.


Correlation with

  • To work in correlation with the Head of Sales and Commercial UK, the General Manager, the brokers and sales staff / managers across the group (where applicable).
  • To work in conjunction with the yearly strategies laid out by the Regional Director Europe, General Manager and Head of Passenger Sales and Commercial Jet Charters.


Information Management

  • In a timely manner as defined by the Manager, record all pertinent customer prospect information and sales activity in the CRM system
  • Keep up to date on latest operational capabilities of aircraft, airports and handlers
  • Keep up to date on latest aircraft availability and airport and control authority procedures



  • In coordination with, and under the guidance of the Marketing team Europe, to undertake Region specific marketing initiatives to ensure the growth and professional representation of the organization’s brand.
  • Attend and represent the organization at agreed trade shows, conferences and industry events.
  • Ensure that all marketing material is in line with Group Marketing procedures.


Group policies and procedures (Business Intelligence, Compliance, Finance, HR, IT, Legal)

  • To undertake all activities in accordance with applicable group policies and procedures so as to ensure that the interests of the Group and individual corporate entities are protected at all times.
  • At all times to ensure that legal and commercial risks (to the extent relevant to the post holder role) are identified and minimized through effective communication with applicable stakeholders as well as relevant support functional departments and, when necessary Board of Directors.



  • To carry out any other duties within the competence of the role holder, as requested (including additional working hours as and when required).
  • To travel when required in line with business needs.
  • Be aware of and comply with the company policies.
  • Keep up to date with industry changes, procedures and requirements relating to job role.​


With almost 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and artists from the entertainment industry.

Whether it’s arranging the delivery of oil equipment to a remote location, organizing flights for a sports team, or booking private jets to a resort, the sky’s the limit when it comes to the charter business.

The Chapman Freeborn Group is a family member of Avia Solutions Group, the largest aerospace business group from Central & Eastern Europe with 83 offices and production stations providing aviation services and solutions worldwide.

At Chapman Freeborn, we’re committed to promoting equality, diversity, fairness, and respect for all future and current staff at all levels of the organization. We provide equal opportunities in all aspects of employment and ensure that the talent and skills of all individuals are maximized.

Avia Solutions Group unites a team of more than 7000 professionals, providing state-of-the-art solutions to aviation industry and beyond.



How to apply