Cargo Charter Broker

We are recruiting for an experienced Cargo Charter Broker to join our office in Dubai, UAE. The successful candidate will have up to 5 years’ of essential experience in brokering charter flights for cargo. We would like to hear from skilled communicators, who are comfortable dealing with new and existing clients, and have a solid sales background from within the air charter or freight forwarder industry. Additional experience from a cargo airline, oil/gas, humanitarian or logistics background would be ideal, and we are particularly keen to speak with candidates who are fluent in Arabic, French or Russian languages.

Due to the increased interest that this niche and rare position is likely to create, we ask that all candidates submit a cover letter with their application, outlining why they are interested in the position and what motivates them to pursue a career as a Cargo Charter Broker specifically.

With over 45 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.

Whether it’s arranging the delivery of oil equipment to a remote location, organising flights for a Premier League football team, or booking private jets to an island resort, the sky’s the limit when it comes to the charter business.

The Chapman Freeborn Group is a family member of Avia Solutions Group, the largest aerospace business group from Central & Eastern Europe with 83 offices and production station s providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 7000 professionals, providing state-of-the-art solutions to aviation industry and beyond. 

Purpose of Role

  • To manage all aspects of a cargo charter flight from initial request to putting offers together, following up with client and carrying through to booking and handling of flight operation to its completion.
  • To maximise business opportunities by offering tailored solutions to meet client requirements within budgetary and operational restrictions whilst making suitable profit for the company.
  • To generate and manage a portfolio of clients and actively develop new business through initiative including following up on new leads, client recommendations and networking opportunities.

Flight Quoting

  • Communicate effectively with aircraft providers for offers.
  • Negotiate with aircraft providers when necessary to procure best value for clients.
  • Evaluate suitable commission schedule.
  • Ensure timely offer with detailed and accurate information is provided for clients.
  • Follow up regularly and work towards confirmation.

Flight Booking

  • Ensure all contracts, insurance and regulatory matters are accurate, legally compliant and that company requirements are met.
  • Verify supplier contract in detail and ensure all terms comply with company charter agreement.
  • Issue flight brief with all flight related information.

Client Relationship Management  

  • Liaise with clients to identify requirements and source suitable, competitive aircraft charter solutions.
  • Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty in an industry where client retention is never guaranteed.
  • Ensure client is always kept informed of any development linked to specific bookings.

Business Development

  • Use initiative to identify new potential areas for business development.
  • Provide support for sales activity for new business development.
  • Cold calling prospect clients to help build on our successful portfolio of existing clients.
  • Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty in an industry where client retention is never guaranteed.

What will our ideal candidate have?

  • Minimum 3-5 Years of relevant experience
  • To be based in the mentioned location
  • Speaks local regional language and English at an effective operational command.
  • Knowledge of the local market
  • Experience in Aviation industry
  • Team player to work in a fast-paced environment
  • Strong relationship building, account management & customer service skills
  • Ability to successfully balance client needs with business objectives

We offer a competitive salary and a great benefits package to the successful candidate. Please don’t hesitate to send us your application should you meet the above mentioned criteria. Please noe that only candidate with the relevant experience will be considered. ​

Mission Statement

To provide safe, reliable and cost-effective air charter solutions for the movement of cargo and passengers across the world.

Company Values

Committed

Honest

Accountable

Resourceful

Trustworthy

Ethical

Respectful

Recruitment agencies: please note we have an in-house recruiter alongside a preferred agency list which we review annually. Therefore, we do not accept any CVs or applications sent to us on a speculative basis. We are pro-active in reaching out to agencies if there is a business need so please refrain from calling us.

Chapman Freeborn is proud to be an equal opportunity employer committed to workplace diversity.

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How to apply