Senior Human Resources Advisor

Fort Lauderdale, USA

We have an exciting and new opportunity at our office in Fort Lauderdale, Florida. We are looking for an experienced HR professional to be the main contact for our managers and employees in Americas, working with a global HR team based in the UK and Germany. This is a demanding and challenging role and requires an organised HR professional who is passionate and enthusiastic about making a difference, who has strong communications skills and can build rapport quickly with the HR team, managers and employees.

This role is highly rewarding and tackles people issues by working with various managers and staff across the business. This role plays an important part in retaining our high performers whilst helping to create a positive working culture that employees can excel in.

This role is a new position and will be the primary point of contact, and support managers and employees with all employee relations matters.

Purpose of Role

  • To work closely with the International HRBP and HR team to assist with implementation of HR strategy.
  • To work in conjunction with the HR team to support and create clarity for staff on company processes and to foster a supportive and engaging place to work.
  • To work in conjunction with the International HRBP and HR team to streamline HR processes and create consistency and fairness in people approaches.
  • To provide coaching support on HR strategy, providing a strong service to managers and staff as required.
  • To be responsible for all people processes under employee relations, such as onboarding, performance management, absence management, termination processes and ad hoc reminders (prompting holidays / sickness management).
  • Acting as the point of contact for managers and employees.

Key Job Responsibilities

Employee Relations Administration

  • To ensure ER items are tackled in line with the business agenda.
  • Keeping up to date with local legislation and update the HR team and managers of any changes.
  • Maintaining up to date forms, policies and procedures.
  • Work with the International HRBP to design and implement relevant policies.
  • Maintaining the HRIS, ensuring data is correct in line with employee changes and Data Protection legislation.
  • Ensure staff and managers are completing required training courses as needed.
  • Conduct audits on physical and/or electronic employee files as required by the organisation.
  • Scanning and uploading documentation to employee’s electronic, People HR and paper personnel files.
  • Maintaining the employee paper and electronic personnel files.
  • Minute and/or note taking in meetings or interviews when required.

Employee Relations

  • Informing or updating employees of their rights and entitlements.
  • Handling all HR matters within the employee lifecycle reliably and in accordance with legal requirements.
  • Contributing to the continuous improvement of HR systems and practices.
  • Support managers with ongoing Employee Relations issues or queries.
  • Assist the HR team with managing the shared email inbox and ensure emails are responded to in a timely manner.
  • Work with managers and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provide HR policy guidance and interpretation to managers and staff on request or as required.
  • Prepare and issue letters to update contract terms, promotions and transfers and other contract changes, in line with the templates provided by the organisation.
  • Ensure staffing data is accurate and securely held, to allow for HR analytics to be produced and trends to be established.
  • To work closely with the International HRBP to ensure ER items are tackled in a timely manner in line with the business agenda.
  • Support payroll and assist with payroll queries in conjunction with the finance team.
  • Managing and coordinating benefits and actively work with the International HRBP to review local healthcare and all other staffing benefits.
  • Support the internal recruitment team with interviewing if required.

Chapman Freeborn combines over 45 years of experience with unrivalled global coverage to meet the air charter requirements of customers 24 hours a day, 365 days a year.

The company’s diverse client base includes major corporations, governments, non-governmental organisations (NGOs) and relief agencies, as well as high net worth individuals (HNWIs) and prominent figures from the entertainment world.

Chapman Freeborn’s depth of aviation expertise includes managing passenger and cargo charter operations, aircraft leasing, humanitarian airlifts, and much more.

The group’s subsidiary companies include Chapman Freeborn OBC, Chapman Freeborn Flight Support, Intradco Cargo Services, Magma Aviation, and Arcus Air Logistics. 

The Chapman Freeborn Group is a family member of Avia Solutions Group, the largest aerospace business group from Central & Eastern Europe with 83 offices and production stations providing aviation services and solutions worldwide.

Avia Solutions Group unites a team of more than 7000 professionals, providing state-of-the-art solutions to aviation industry and beyond.

Mission Statement

To provide safe, reliable and cost-effective air charter solutions for the movement of cargo and passengers across the world.

Company Values








We offer a competitive salary and a great benefits package to the right candidate. 

Recruitment agencies: please note we have an in-house recruiter alongside a preferred agency list which we review annually. Therefore, we do not accept any CVs or applications sent to us on a speculative basis. We are pro-active in reaching out to agencies if there is a business need so please refrain from calling us.

Chapman Freeborn is proud to be an equal opportunity employer committed to workplace diversity.

How to apply