Chapman Freeborn Australia wins Service Excellence award
Leading aircraft charter company Chapman Freeborn has been announced as the winner of Australian Business Award for Service Excellence in the transport industry for 2013.
The Australian Business Award for service excellence recognises organisations that have achieved outstanding results through initiatives that demonstrate leadership and commitment to service excellence.
As the first and only air charter broker with presence spanning six continents, this achievement further strengthens the brand in the land down under. Chapman Freeborn opened its Australia office in Melbourne in 2011. Michael Grant, general manager for Chapman Freeborn Australia said:
“We are delighted to receive this award and be recognised for service excellence. Chapman Freeborn strives to deliver professional and innovative air charter solutions, consistently exceeding our customers’ expectations.”
Chapman Freeborn sees service excellence as serving its marketplace, industry and stakeholders. The company provides unbiased solutions that best meet clients’ needs, it builds mutually productive relationships with all sectors of the charter industry including the airlines, airports, handling agents, freight forwarders, control authorities and other related agencies, and, for its employees, strives to create an environment that is conducive for its employees to work and also to inculcate a culture where people are encouraged to be creative.
Chapman Freeborn has established itself as one of the leading aircraft charter brokers in the world, providing specialised air cargo and passenger charter solutions. Its operations include emergency relief airlift, oversized cargo charter, and flying VIPs and music bands, and diplomatic flights. The company’s clientele includes governments, major corporations, nongovernment organisations, along with inpiduals and prominent figures from the entertainment world.
Last year, Chapman Freeborn Australia was crowned 2012 Winner of The Australian Business Award for Enterprise in the transport industry.
About Chapman Freeborn
Established in 1973 in the UK, Chapman Freeborn has 40 years of experience providing specialised air charter solutions for both passenger and cargo movements. With over 30 offices strategically located across six continents, the company’s global coverage is unparalleled. Each office has a team of professional multilingual charter experts who are contactable 24/7/365 and dedicated to finding the best charter solution for clients.
Chapman Freeborn has over 450 employees worldwide and is currently ranked 32nd in the Sunday Times HSBC Top Track 250 list of Britain’s biggest mid-market private companies.
About The Australian Business Awards
The Australian Business Awards are a comprehensive national awards program conducted annually elevating the core values of business excellence, product excellence, sustainability and responsibility.
Now in their eighth year, the Awards highlight the achievements of leading corporate, government and non-government organisations across key industry segments, including financial, manufacturing, professional services, construction, energy, transport, food services, healthcare, public service, education, retail and telecommunications.