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Terms and conditions

This agreement applies as between you, the User of any of Our Sites and Chapman Freeborn International Limited, as ultimate owner and operator of Our Sites.  Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of any of Our Sites. If you do not agree to be bound by these terms and conditions, you should stop using Our Site immediately.


  1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

Company” means Chapman Freeborn International Limited;

“Content” means any text, graphics, logos, icons, images, audio, video, software, data compilations, page layouts, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of any of Our Sites;

“Our Sites” mean and any sub-domains of these sites and “Our Site” shall be construed to mean a particular site that you are visiting.

“Service” means collectively any online facilities, tools, services or information that the Company makes available through Our Site either now or in the future;

“System” means any online communications infrastructure that the Company makes available through Our Sites either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” means any third party that accesses any of Our Sites and is not employed by the Chapman Freeborn group; and


  1. Intellectual Property

2.1 All Content (including all associated Intellectual Property rights such as, but not limited to, Copyright and Trademarks) included on any of Our Sites, unless uploaded by Users, is the property of the Company, our affiliates or other relevant third parties.  By continuing to use one of Our Sites you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

2.2 Subject to Clause 3 you may not reproduce, copy, distribute, store or in any other fashion re-use Content unless otherwise indicated on Our Sites or unless given express written permission to do so by the Company.


  1. Fair Use of Intellectual Property

Content from Our Sites may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.


  1. Links to Other Websites

Our Sites may contain links to other sites.  Unless expressly stated, these sites are not under the control of the Company or that of our affiliates.  We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  The inclusion of a link to another site on Our Sites does not imply any endorsement of the sites themselves or of those in control of them.


  1. Links to this Our Sites

Those wishing to place a link to Our Sites on other sites may do so without prior permission.


  1. Use of Communications Facilities

6.1 When using any enquiry or quote form and any other communication facility that may be added in the future on Our Sites, you should do so in accordance with the following rules:

6.1.1 You must not use obscene or vulgar language, nor submit content or material that is unlawful or otherwise objectionable.  This includes, but is not limited to, content or material that is intended to promote or incite violence, abusive, threatening, harassing, defamatory, ageist, sexist or racist;

6.1.2 It is advised that submissions are made using the language of the relevant enquiry or quote form or other System as we may be unable to respond to enquiries submitted in any other languages;

6.1.3 The means by which you identify yourself must not violate these terms of use or any applicable laws;

6.1.4 You must not impersonate other people, particularly employees and representatives of the Company or our affiliates; and

6.1.5 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.

6.2 You acknowledge that the Company reserves the right to monitor any and all communications made to us or using our System.

6.3 You acknowledge that the Company may retain copies of any and all communications made to us or using our System.

6.4 You acknowledge that any information you send to us through our System may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information.  Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.

6.5 In order to use any enquiry or quote form and any other communication facility that may be added in the future on Our Sites, you are required to submit certain personal details.  By continuing to use one of Our Sites you represent and warrant that:

6.5.1 Any information you submit is accurate and truthful; and

6.5.2 You will keep this information accurate and up-to-date.


  1. Privacy

7.1 Use of Our Sites is also governed by our Privacy Notice.  To view the Privacy Notice, please click on the link above.


  1. Disclaimers

8.1 The Company makes no warranty or representation that Our Sites will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.

8.2 No part of Our Sites is intended to constitute advice and the Content of Our Sites should not be relied upon when making any decisions or taking any action of any kind.

8.3 No part of Our Sites is intended to constitute a contractual offer capable of acceptance.  No services are sold through Our Sites and service details are provided for information purposes only.

8.4 Whilst every effort has been made to ensure that all descriptions of services available from the Company correspond to the actual services, the Company is not responsible for any variations from these descriptions.

8.5 The Company does not represent or warrant that such services will be available from us at any of our specific locations.  For this reason, please contact us prior to visiting if you wish to enquire as to the availability of any services.  Any such enquiry does not give rise to any express or implied warranty that the services forming the subject matter of your enquiry will be available upon your arrival at any of our specific locations.

8.6 Whilst the Company uses reasonable endeavours to ensure that Our Sites are secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.


  1. Availability of Our Site and Modifications

9.1 The Service is provided “as is” and on an “as available” basis.  We give no warranty that the Service will be free of defects or faults.  To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

9.2 The Company accepts no liability for any disruption or non-availability of any of Our Sites resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

9.3 The Company reserves the right to alter, suspend or discontinue any part (or the whole of) any of Our Sites including, but not limited to, the services available.  These Terms and Conditions shall continue to apply to any modified version of any of Our Sites unless it is expressly stated otherwise.


  1. Limitation of Liability

10.1 To the maximum extent permitted by law, the Company accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of any of Our Sites or any information contained therein. Users should be aware that they use any of Our Sites and their Content at their own risk.

10.2 Nothing in these terms and conditions excludes or restricts the Company’s liability for death or personal injury resulting from any negligence on the part of the Company.

10.3 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions.  This term shall apply only within jurisdictions where a particular term is illegal.


  1. No Waiver

In the event that either we or you fail to exercise any right or remedy contained in these Terms and Conditions, this shall not be construed as a waiver of that right or remedy.


  1. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.


  1. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party.  The agreement created by these Terms and Conditions is between you and the Company.


  1. Communications

14.1 All notices/communications shall be sent to us either by post to 3 City Place, Beehive Ring Road, Gatwick, West Sussex RH6 0PA, England or by email to [email protected].  Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

14.2 The Company may from time to time send you information about our services.  If you do not wish to receive such information, please click the unsubscribe link in any email sent from Chapman Freeborn.


  1. Changes to these terms

We may alter these terms at any time.  Any such changes will take effect on your first use of Our Sites after the changes have been made.  Please do then periodically check this page from time to time.


  1. Law and Jurisdiction

These terms and conditions and the relationship between you and the Company shall be governed by and construed in accordance with the Law of England and Wales and the Company and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.